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New Concept Auto Service Honest · Accurate · New Concept
Mon–Fri · 7:30am–5:30pm 5 Johnson County Shops
№ 01
Fleet & Commercial Vehicle Service

Fleet & Commercial Vehicle Service

Expert Fleet & Commercial Vehicle Service in Overland Park, South Overland Park, Merriam, Shawnee & Olathe, KS.

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One Account Across Five ShopsASE-Certified TechniciansHonest, Photo-Documented Estimates5-Yr / 50k-Mile Warranty
OverviewFig. 02

When a vehicle sits in the shop, it isn't earning — so fleet work is really about keeping your vehicles on the road and your schedule intact.

For a local business, a vehicle out of service is lost revenue and a disrupted day. Good fleet maintenance is less about any single repair and more about a steady rhythm of inspections and preventative work that catches problems while they're small — before they turn into a breakdown on a delivery or a service call.

New Concept keeps that simple with one account across our five Johnson County shops in Overland Park, Merriam, Shawnee, and Olathe, so your drivers can use whichever location is closest. You get documented, photo-backed inspections and honest estimates on every vehicle, so you can plan maintenance budgets instead of reacting to surprises. Call us to set up a fleet account and we'll build the workflow around how your business runs.

The Process

What to expect, start to finish

The same disciplined workflow on every job — so you always know what's happening and why.

  1. 01

    Call to set up a fleet account

    It starts with a conversation. Tell us about your vehicles, how they're used, and how your days are scheduled, and we'll set up a single fleet account you can use at any of our five Johnson County shops.

  2. 02

    Baseline inspection

    We start each vehicle with a documented, photo-backed inspection so everyone has a clear, honest picture of its condition — what needs attention now, what to watch, and what's in good shape.

  3. 03

    Prioritize and approve

    You get a straight estimate that separates safety and reliability items from work that can wait. You decide what's approved, so there are no surprises and the budget stays in your control.

  4. 04

    Schedule around your downtime

    We coordinate service to fit when a vehicle can actually be spared, and spread work across our five locations when that keeps more of your fleet on the road.

  5. 05

    Preventative maintenance cadence

    For vehicles you bring in regularly, we track service history and help you set a preventative maintenance rhythm — oil, filters, brakes, and inspections — timed to how each vehicle is driven.

  6. 06

    Documented records

    Every visit is documented with photos and notes, so you have a clear service record for each vehicle and a basis for planning maintenance budgets over time.

When To Come In№ 05

When fleet maintenance pays off

The value of fleet service shows up in the days a vehicle doesn't break down. Staying ahead of wear is what keeps your schedule yours.

Watch for
  • A vehicle that's overdue on its service interval
  • Repeat issues or warning lights across the fleet
  • No documented record of what's been serviced
  • Unplanned breakdowns disrupting routes or jobs
If you wait
  • A deferred inspection lets a small issue become a breakdown
  • Skipped preventative work shortens the life of the vehicle
  • No service records make budgeting a guessing game
  • One vehicle down can cascade across a day's schedule
Stay ahead
  • Set a preventative maintenance cadence per vehicle
  • Keep every vehicle on its oil and filter interval
  • Inspect brakes, tires, and suspension on a schedule
  • Keep documented records to plan maintenance budgets
Safety first
  • Commercial vehicles carry loads that stress brakes and tires
  • Documented inspections catch safety items early
  • A vehicle kept in good order is a safer vehicle on the road
  • Honest estimates separate safety work from what can wait
Why Diagnostics Matter

Inspections that let you plan, not react

The hardest part of running a fleet isn't fixing what's broken — it's not knowing what's about to break. An unplanned breakdown pulls a vehicle off the road at the worst possible time and turns a cheap repair into an expensive emergency. Documented, photo-backed inspections turn that uncertainty into a plan you can actually budget around.

We give you a clear, honest read on each vehicle — what needs attention now, what to watch, and what's fine — so you can schedule work when a vehicle can be spared rather than when it fails. Across our five shops on one account, that planning stays simple no matter which location a driver uses.

  • 01Photo-documented inspection on every vehicle
  • 02Safety and reliability items separated from deferrable work
  • 03Service history kept so you can plan budgets
  • 04One account across five Johnson County shops
QuestionsFAQ

Frequently asked questions

Give us a call and tell us about your vehicles and how your business runs. We'll set up a single fleet account you can use at any of our five Johnson County shops and build a service workflow around your schedule. There's no complicated enrollment — it starts with a conversation.
Yes. One fleet account works across all five of our Johnson County shops in Overland Park, Merriam, Shawnee, and Olathe, so a driver can use whichever location is closest or most convenient that day. It's one of the main reasons local businesses find us easy to work with.
By staying ahead of problems. We set a preventative maintenance cadence for each vehicle, do documented inspections that catch wear while it's small, and schedule work around when a vehicle can actually be spared. Catching an issue early is almost always faster and cheaper than reacting to a breakdown.
Yes. Every visit is documented with photos and notes, so you have a clear service record for each vehicle. That record makes it far easier to plan maintenance budgets and see what's coming up rather than being surprised by it.
We handle preventative maintenance and mechanical repair across the kinds of light commercial vehicles local businesses run. Because capabilities can vary — including for diesel vehicles — the best first step is to call and tell us what's in your fleet so we can confirm what we're able to service.
Find A LocationFive Johnson County shops

Service near you

Book at the New Concept shop that's most convenient — same ASE-certified standards and nationwide warranty at every location.

01

Overland Park

9573 W 87th St, Overland Park, KS 66212
02

Merriam

6032 Merriam Dr, Merriam, KS 66203
03

Shawnee

4119 Bonner Industrial Dr, Shawnee, KS 66226
04

Olathe

128 N Mahaffie St, Olathe, KS 66061
05

South Overland Park

7601 W 119th St, Overland Park, KS 66213
Book an Appointment

Ready when you are.

Book online in under a minute, or call and talk to a real person. Honest estimates, no pressure — your dealership alternative in Johnson County.