SMS NOTIFICATIONS PRIVACY POLICY
Effective Date: December 29, 2025
At New Concept Auto, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your phone number when you opt in to receive SMS notifications from us.
COLLECTION OF PHONE NUMBERS
We collect your phone number only when you voluntarily provide it to us through our SMS notification opt-in form. You may provide your number when scheduling service appointments, requesting updates about your vehicle repair status, or signing up for service reminders and special offers.
USE OF PHONE NUMBERS FOR SMS NOTIFICATIONS
When you opt in to receive SMS notifications from New Concept Auto, we will use your phone number to send you:
• Service appointment reminders and confirmations
• Vehicle repair status updates
• Maintenance reminders based on your vehicle's service history
• Special offers and promotions (only if you've opted in)
• Important account notifications
We will only share your phone number with our trusted SMS service provider for the purpose of delivering these messages. Our SMS provider is subject to their own privacy policy and contractual obligations to protect your information.
Message frequency varies based on your service needs and preferences. Standard message and data rates may apply from your mobile carrier.
OPTING OUT OF SMS MESSAGES
You have complete control over SMS notifications. If at any time you wish to stop receiving messages from New Concept Auto, you can opt out by:
• Texting STOP in response to any message you receive from us
• Contacting us directly at our shop
• Requesting removal when you visit us for service
Once you opt out, we will immediately cease sending SMS messages to your phone number.
PRIVACY AND SECURITY OF YOUR PHONE NUMBER
New Concept Auto is committed to protecting your privacy:
• We will never sell, rent, or transfer your phone number to third parties for marketing purposes
• Your phone number is stored securely and accessed only by authorized personnel
• We use industry-standard security measures to protect your information
• After you opt out, your phone number is removed from our active SMS notification list
CONSENT
By providing your phone number and opting in to SMS notifications, you consent to receive automated text messages from New Concept Auto. Consent is not a condition of purchase or service - you can still use all of our automotive services without opting in to SMS notifications.
HELP AND SUPPORT
For help or questions about SMS notifications, text HELP to the number from which you received messages, or contact us directly at New Concept Auto.
CHANGES TO THIS POLICY
We may periodically update this privacy policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting a prominent notice on our website or through other appropriate communication channels.
CONTACT US
If you have any questions or concerns about this SMS Privacy Policy or how we handle your phone number, please contact us:
• Visit us at New Concept Auto
• Call us during business hours
• Use the contact form on our website
Thank you for trusting New Concept Auto with your automotive service needs and for allowing us to keep you informed about your vehicle's care.
